Here is our list of frequently asked questions relating to reopening, COVID secure measures and other general enquiries. If you cannot find the answer to your question here, feel free to email us at firstname.lastname@example.org
- When will the Museum open?
- What are the opening times?
- Is this a permanent change to the opening times?
- Do I have to wear a face covering?
- Do I have to book in advance?
- Why do I have to book in advance?
- What will I have to do when I arrive?
- The slot is one hour long, can I stay for longer?
- How will you keep the museum clean?
- What changes have you made to the museum?
- Will the toilets be open?
- How will I leave the building when I have finished my tour?
- Can I take photos?
- How accessible is the museum?
- Where can I park?
- Can I use public transport?
Reopening May 2021
When will the Museum open?
From Thursday 20th May, the museum will be open for self guided tours.
A phased approach to returning to normal is being taken. This is to ensure that the changes we have put in place work to keep everyone safe and that we can maintain the Covid Secure guidelines as numbers in sites increase.
What are the opening times?
Thursday – Saturday – 10.00am – 4.00pm
Is this a permanent change to the opening times?
We will constantly monitor how busy the museum is and where necessary make changes, taking into account customer demand and the maintenance of the Covid Secure measures at our sites.
Do I have to wear a face covering?
Face coverings must be worn inside the museum.
Do I have to book in advance?
All visits will be managed through online bookings and that need to be made in advance of your visit. Payment must be made at the time of booking online. If you arrive without booking in advance you will be asked to book online using your mobile phone.
Why do I have to book in advance?
We are working closely with Nottinghamshire Public Health. We must control the amount of people in the building at any one time. In addition, should we be contacted with regards to track and trace we need to have an accurate record of who was in the building at any one time.
What will I have to do when I arrive?
First, you will have booked in advance. Please sanitise your hands on arrival and wear a face covering. Because you will have already booked and paid, you will be required to validate your booking at the reception desk. Once your booking is confirmed a member of the museum team with explain the flow around the museum and you will be able to enjoy the site within your family and friend bubble of 6 people.
The slot is one hour long, can I stay for longer?
This will be determined on the number of other bookings throughout the day. Please ask the member of staff at reception before commencing your tour.
How will you keep the museum clean?
Cleaning is scheduled to take place between each bookable tour slot, ensuring that the site is ready for the next group of visitors
What changes have you made to the museum?
We have reduced the capacity to meet government guidelines. We have also removed some furniture and implemented a one-way flow around the site. We have also added a screen in reception to create a barrier.
Will the toilets be open?
Yes, we are increasing our cleaning frequency of toilets. Please sanitise your hands before and after using the toilets to help us keep everyone safe.
How will I leave the building when I have finished my tour?
In accordance with the one way system, signage will direct you leave the building through the shop. This arrangement is temporarily in place to help maintain social distancing.
Can I take photos?
You are welcome to take photos and films as part of your visit. Please feel free to use these for your personal, non-commercial* use.
Please can you:
- avoid taking photos or filming people without permission
- avoid taking photos of children without permission from their parent or guardian
- look out for signs telling you where photography or filming is not allowed
- ask at reception if you wish to take photographs or film for commercial* use
* Commercial means use that is intended for or directed towards commercial advantage or private monetary compensation
If you share your photos on social media don’t forget to tag the Museum:
How accessible is the museum?
Our lovely historic building does have some access limitations.
Please note that due to the restrictions of the Grade II listed building there is no wheelchair access to the upper floors. The tour requires visitors to use flights of steps. There is also low level (gas) lighting in the historic rooms and the rooms themselves are small.
Please do contact us with any questions so we may do our best to help, or click here to see the D.H. Lawrence Birthplace Museum’s Access Statement.
Where can I park?
Pay and Display car parking is available in Eastwood.
Just around the corner from the Museum on Scargill Walk is a short stay car-park, with one hour free parking (with a voucher only). Maximum stay is 3 hours. The length of your visit will vary depending on whether you are guided or self-guided, so you will need to ensure you place sufficient time on your car parking ticket.
Long-stay car parking is available at the Sun Inn car park (£1 all day) on Kelham Way, and also on Victoria Street, with both only a short walk to the Museum.
Click here for a map of Eastwood’s car parks
Can I use public transport?
Langley Mill train station is only 1.5 miles away.
To help you plan your journey, why not use the traveline website, which can show you bus and rail routes to Eastwood from almost anywhere in the UK!